Arizona Regional MLS
A message from our CEO Bob Bemis on the conversion
7/31/2008
As you know, we have had a myriad of connectivity and performance issues with the new flexmls Web system since we made the cutover on Monday. As of Wednesday evening, the technical team at FBS continues to fine tune the system in order to reach the performance standards they committed to. The details are of interest only to the most technically inclined, which I am not, so I’ll spare you that. Please be assured that both ARMLS and FBS recognize that the system is not performing up to either of our expectations.
We know this has been a serious disruption to your business and a major handicap to you as you try to service your clients and customers. The FBS team is committed to doing anything and everything necessary to deliver the fully functional and fast performing system that they promised and they are working round the clock to meet that commitment. FBS’s dedication to delivering a quality product is second to none. I’ve worked with them for months getting this system ready and have every confidence they will solve these problems very quickly. We do not have a specific timeframe when we can promise you the problems will be solved. But we’re hopeful that a resolution is near and that we can put these system issues behind us and get on with the business of real estate in the very near future.
Thank you to all (hundreds) who called to remind us of our duties to you as your MLS system provider. We hear you loud and clear. We take full responsibility for the problems and we reaffirm our commitment that they will be solved.
Bob Bemis, CEO
ARMLS |